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...changing the way brantford & area brides plan weddings... |
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vendor reviews: transportation
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Reviewing Evelyn, General Manager at A Universal Limousine Service
When the staff at The Ring visited with A Universal Limousine Service on their expansive grounds located between St. Thomas and Aylmer, we were blown away by what we thought, originally, might have just been another limousine company. We knew that A Universal has been among the 'who’s who' in luxury transportation for over a decade, but now we know why. By focusing on providing tons of options, customizable packages, quality service, and excellence in both their vehicles and their chauffeurs, it's no wonder that business managers, brides and prom queens alike, repeatedly choose this company to get them to their destinations in style. This company knows it's business inside and out and only gets bigger every year, because of it.
Luxurious wheels can come in many forms A Universal offers horse drawn convertible Cinderella-style carriages (see www.auniversalcarriage.com), limousines seating six to sixteen people, stretch SUV’s, and limousine buses. With these sleek limousines, trucks and buses, there is no shortage of extra luxury options such as VCRs, DVD players, CD players and stereo systems, mood lighting, moon roofs, leather seats, bars with stemware, champagne, and more. They only use brand new limousines including Lincolns, Expeditions and Hummers and A Universal Limousine is continually in the process of updating their fleet.
Your personal assistant for the day Apart from all of the vehicles’ bells and whistles, it's apparent that there's more to the story of why clients keep coming back. A Universal takes a refreshing, in-depth approach to servicing their clients. When you hire this company to transport you, you'll basically have your own personal assistant to help you and cater to you, in and out of the limousine, every kilometer of the way. Not only is your chauffeur nicely presentable, but he or she is dressed in a full black and white pressed tuxedo.
When a chauffeur is added to the A Universal team, he or she is put on an immediate training program, run by A Universal management. They train them to provide Maitre’d service, not just as a driver. Forget to pick up a bow tie, get a run in the last pair of bridal nylons... it doesn't matter. Your chauffeur will assist in any way he or she can, by taking you to the store, or running out to pick up whatever it is you need. They carry a 'kit' that covers many of the regular emergencies of a wedding day, similar to the Bridal Emergency Kit. Once the client has been serviced, the management at A Universal contact them to make sure they were happy with their limousine, their chauffeur and their service. They make a point to ask for suggestions and comments, so that they can continue to improve on every detail of the services they provide.
Size really does matter... A Universal has their own fleet of fourteen vehicles, housed and maintained in their massive concrete and wood barns and garages. With their own vehicles, they can do approximately 1000 weddings and events each year. Now that's a lot of service!
Customizable packages A Universal have designed several packages around their vehicles, however they invite brides to customize to their heart’s content. Brides can chose their limousine, their services, and even their chauffeur if they wish. "It’s all about catering to our clients." A Universal's goal is to give their clients exactly what they need and want. "If we can not provide a service, we'll put the client in touch with someone who can."
To give you an idea of what to expect to spend, for $799 you will get a 5 hour package with their 8-10 Passenger Stretch Lincoln in either white or silver. And for $1499 there is a great 12 hour package for their 16 Passenger SUV. With A Universal, you just choose the vehicle you want (for 6 passengers all the way up to 30 in the Wedding Coach) and the amount of time you need, up to all day and evening until 2 am... consider having the ability to shuttle the old, young and the slightly intoxicated to and from the reception, having your mountain of gifts delivered in trust to your home, and being whisked away with no worries to your honeymoon suite with champagne for the ride!
Playing
by the rules
You can rest easy knowing that you've hired a company that has covered all its bases when you choose A Universal Limousine Service. They have their Public Vehicle Transportation Certificate which allows limo companies to go from county to county. Before you go any distance in any limo, verify that your limo company has one, especially if you are traveling from one town to another throughout the day. If your limousine driver gets stopped without a Public Vehicle Transportation Certificate, all passengers will have to get out of the vehicle, even if they are in the middle of nowhere.
The motto Their company motto, "Going to great lengths to serve you" isn’t just on the A Universal business cards. They say that it's in every aspect of the way they do business.
Inotherwords… "Evelyn, I would like to take the time to thank you company for the professional services rendered at the Iman/Harburght wedding this past Saturday. Gerry was very pleasant, prompt, courteous and well-mannered. He took much pride in his position and there were many positive compliments. Good job!" - Lisa Best, Wedding Coordinator, Weddings by Me "I used your limousine service on the evening of August 25th to go out with the girls. We had a wonderful time. Your limos are very clean and beautiful! I was more than pleased. The chauffeur was very polite and kind - a true gentleman. Your rates are very reasonable and I am definitely looking forward to using your service again in the future. Thank you for helping make the evening an unforgettable experience!" - Brandi Hess "I would like to take the time to sincerely thank Mark from A Universal Limousine Service. Mark was our driver for our October 21st, 2006 wedding. We had the Platinum SUV package booked for our wedding and we were so pleased with the service we received. Mark went above and beyond what we expected on our special day. He had every little detail covered without even having to be asked. Some of the ways that demonstrated Mark's outstanding service were by the little details that you forget on your wedding day: sprayed the bridal party's flowers and boutonničres to keep them fresh all day!, brought snacks for the entire wedding party!, helped fix the bride's and groom's hair!, helped carry the bride's dress all day long, carried around an umbrella all day so the wedding party stayed dry, helped with decoration emergencies at the reception hall. It was a very long day for Mark, and he had a smile on his face all day. Always going above and beyond what we expected and staying extremely professional." - Margaret & Dominik "I would like to commend Jake, the chauffeur at our daughter's wedding on October 21st. From the beginning of the day, when Jake presented bouquets of roses to both the mother of the groom and myself, served the female bridal party a champagne breakfast during hair and make-up appointments, and chauffeured the newlyweds and their gifts at the end of the wedding day, Jake showed outstanding professionalism in all of his duties. Polite and unobtrusive, Jake graciously offered his assistance which was greatly appreciated, whether holding photographic equipment for the photographer, or offering the bride her cloak when she appeared chilled. Jake definitely played a vital role in making the wedding day a resounding success, as did the replica Rolls Royce limousine which provided a memorable experience, especially for the mother of the groom, my 88 year old mother and myself, all first-time limo guests." - Carol "Thank you so much for making our wedding day just a little more special. Having you there with us helped make our day run smoothly and helped make it the most wonderful day of our lives." - Bill & Sherri "We had Ron and Cindy as our drivers. They were incredible. I couldn’t believe that people do smile as early as 4:30 am! Our family and friends want to extend their thank you as well. You both treated them like royalty... We will be seeing you in the near future." - John & Landra
Contacting A Universal...
To book
a limo, take a road trip out to see these luxury limousines in person, or just to ask
a question, you can contact Evelyn, General Manager, or any of the
helpful staff at A Universal at 1-800-858-2664,
info@auniversal.com, or see them on the web at
www.auniversal.com. - The Staff at TheWeddingRing.ca * Prices are all approximate and are subject to change and verification by authorized staff and management of A Universal Limousine Service. |
contact theweddingring.ca
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